Spa Etiquette | Bella Via Day Spa
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Spa Etiquette

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We respectfully request that you arrive on time or early for your appointment to enjoy the serene atmosphere in its entirety. An early arrival allows you to begin the calming process and to fully appreciate the environment that we have carefully created for you.

Please turn off your cell phone during your visit.

In order to maintain the tranquility of your surroundings, we ask that you do not bring children with you into the spa unless they have a scheduled appointment.

Relax...that's what you are here for.

Give honest feedback to your therapist, the spa manager, and our front desk.

Please note that gratuity is not included in our menu prices but is greatly appreciated as recognition for a job well done.

Bella Via constantly strives to update our treatments, products, and technology. Therefore, our prices, product selection, and services are subject to change without notice.

If you are late for an appointment, we may need to reschedule or shorten your visit so that we may properly maintain our technicians' schedules. Additionally, we appreciate your observance of our 24-hour Cancellation Policy.

Cancellation Policy
For new clients, initial appointments must be secured with a $25 deposit, which will be deducted from the total of your scheduled service, or refunded if the appointment is cancelled. In the event of a no-show, Bella Via will keep the deposit. We request that you give at least 24 hours notice should you need to cancel.

In the event of a no-show by an established client, the subsequent appointment must be secured with a $25 deposit, which will be deducted from the total of your scheduled service, refunded if the appointment is cancelled, and kept if the appointment is missed.

For all clients, spa packages and services that require 2 hours or more on the schedule must be secured with a gift card number or a $25 deposit, which will be deducted from the total of your scheduled services, or refunded if the appointments are cancelled before 24 hours. In the event of a cancellation within 24 hours or a no-show, Bella Via will keep the deposit or deduct $25 from the gift card.

For any missed appointment, accumulated points from our Bella Point Program will be deducted from your account (up to 500).

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"I thought I would never say that I LOVE my eyebrows, but I do now."

Deb

"Everyone at Bella Via is very friendly! Their smiles are felt as they answer the phone"

"Excellent Staff.
I love my Eyelash Extensions, they make me look more awake and I no longer have to fuss with melting mascara."

"Brittany was such a sweetheart and so helpful on the phone today."

"The late hours work awesome with school and the hour drive, thank you for that."

"It's so relaxing and all the workers are very friendly. I tell my family to get me a gift certificate for every holiday!"

"I told some of my co-workers about my permanent makeup of the brows and I highly recommend Karen. Thanks again!"

"If you are looking for a place that does permanent makeup in the Toledo area,
I HIGHLY recommend Bella Via!"

"Overall best place in town for anything relaxing."
 

"Your receptionist was so welcoming. We are so excited to use the services offered!"